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If your Universal Credit is reduced or stopped
Find out why your Universal Credit payment might be reduced or stopped, and advice on what you can do about it. You'll be notified if your payment changes
If your ex-partner is trying to make you leave
Find out your rights if you and your partner split up and they try to throw you out of your home
If you haven’t received an accurate energy bill in a while
What to do if you haven't received an energy bill, how much of your next bill you'll have to pay, explains the 'back billing principle', what to do if you can't pay the bill
Staying in the UK on a visa without your partner
If you’re in the UK as a dependant on your partner’s visa, you’ll need to check your eligibility to stay in the UK and apply for a new visa if you can. If you’re not eligible to stay in the UK you might have to leave
The council says you've had a Housing Benefit overpayment
Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment
If you’ve been told your energy supply will be disconnected
What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support.
When you don’t need vehicle insurance
There are some situations where you don't need to have motor insurance. Read this page for information on circumstances where motor insurance isn't required.
Your right not to be tortured or treated in an inhuman way
Explains how article 3 of the Human Rights Act 1998 protects you from torture or inhuman treatment, which causes you severe mental or physical suffering