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• Applying for a JSA hardship payment

  Find out who can get a JSA hardship payment and how much you’ll get. Find out how to apply for a JSA hardship payment

• How income, debts and belongings are assessed for a debt relief order

  Explains how an adviser assesses the value of your debts, income and belongings during the debt relief order application process

• Appealing against a benefit decision

  Appealing to an independent tribunal if you disagree with a mandatory reconsideration decision made by the DWP or HMRC

• Your right to a fair trial

  Explains how the right to a fair trial is protected by article 6 of the Human Rights Act 1998 and the types of criminal and civil hearings or proceedings that are covered by the article

• Check if you have to pay a debt

  How to check liability for a debt, including time limits on debts and how to challenge a debt you think you might not be liable

• Agreeing maintenance between you

  Find out what to include in a private child maintenance arrangement and where you can get help to make one

• Moving to another council home or housing association home

  If your council home doesn’t meet your needs, you might be able to move to a different one. Find out more about mutual exchange and tenancy transfer

• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options

• Getting benefits if you’ve recently moved to the UK

  Check how to show you’re habitually resident, pass the ‘past presence test’ or pass the ‘3-month living in test

• Understanding your tenancy agreement

  Check what terms can be in your tenancy agreement. Check documents your landlord needs to give you and what counts as an unfair agreement