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Check if you can get your money back after a scam
Find out when you're likely to get a refund following a scam, and how to claim
Check what action you can take about discrimination
Check what options you have if you’ve been discriminated against. Check if you should complain, or if you can go to court
Loans
Overview and content list for loans. Read information about loans, including payday loans and information about credit brokers
Rules debt management plan providers must follow
Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow
Check if your immigration status lets you get benefits and help with housing
Check if you’re allowed to claim public funds. Check what counts as public funds, and what else you might be able to claim
Letter to complain about energy mis-selling
Use this template letter to complain if you've been pressured into signing an energy contract when you didn't want
Information your debt management plan provider must give you
Explains what to do if a debt management plan provider has not given you all the information you are entitled to when choosing or signing up for a debt management plan
Gathering evidence about discrimination at work
Get the facts and evidence to help you take action about discrimination at work