Search

• Letter to complain about energy back-billing

  Use this template letter to complain if your energy supplier is trying to bill you for energy you shouldn't have to pay for - back-billing complaint

• Complaining about a funeral

  What you can do if you're not happy with the service you've received from a funeral director

• Applying for flexible working

  Check what flexible working is, how to make a flexible working request and what your employer will do next

• Starting a homeless application

  Find how to apply to the council for help if you’re homeless

• Check if you can challenge a JSA sanction

  Check if you can challenge your JSA sanction. What arguments you can use and what evidence you’ll have to provide

• Tell your supplier if you need extra support

  Sign up for priority services to get extra support reading your bills or meter, and priority help from your energy supplier in a power cut

• Get specialist immigration advice

  Check what help you can get from Citizens Advice or find a specialist immigration adviser

• Face-to-face assessment

  This page is about how to fill in the face-to-face assessment section of your form. Find out how to fill in the form and arrange your assessment