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• Letter to switch energy supplier if you have a prepayment meter

  Use this template letter to complain if your energy supplier won't let you switch because you have a prepayment meter

• If your child is taken into care by your local council

  Where your child will live, how their needs will be met and what contact you can have with them while they’re in care

• Get airline compensation for lost or delayed luggage

  What to do if an airline loses your luggage, or it’s delayed - claiming on your travel insurance and getting compensation from the airline

• Checking if it's discrimination

  Checking if it's discrimination Check if your housing problem is discrimination Check if you're disabled under the Equality Act If someone's harassed you in housing

• Getting help from a motor trade association

  How to find out if a dealer is a member of a trade association and whether they can help you sort out a problem with a dealer

• If your local council discriminates against you

  Check what you can do if you’ve been discriminated against by a public authority - including if you need to take your local council to court

• Squatting

  Squatting Check what rights squatters have

• Checking if it's discrimination

  Get help checking if it's discrimination. Check if your problem at work is discrimination, if you're disabled under the equality act and more.

• Renting with other people

  Renting with other people Check your rights if you share accommodation

• Lodgers

  Lodgers Check your rights as a lodger If you're being evicted as a lodger