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• If you think your ESA decision is wrong - mandatory reconsideration

  How to challenge a decision about your ESA, what is mandatory reconsideration, what to put in your letter, what to do if you miss the deadline, how to appeal

• Getting a visa for your adult family member to join you in the UK

  Check who can apply for a visa as an adult dependant, including the rules about your income

• Checklist for deciding if an administration order is right for you

  Checklist to help you decide whether an administration order is the best solution for dealing with your debt problems

• Getting paid if your employer goes out of business or disappears

  Check if your employer has officially shut down. Find out how to apply for money you’re owed

• Taking action over credit brokers

  Explains how to get your money back from a credit broker, if they have taken payment from you without your permission

• Challenging a JSA decision - mandatory reconsideration

  What to do if you've been refused JSA or had your JSA reduced. The arguments you can use to challenge a JSA decision and the evidence you'll need

• Check what an IVA is

  Find out how an individual voluntary arrangement (IVA) works and the type of debts you can include

• Challenging an Attendance Allowance decision - mandatory reconsideration

  You can challenge your Attendance Allowance decision if you think the decision is wrong. Read our guidance and tips on asking for mandatory reconsideration

• Banking – security and fraud

  Protecting yourself from fraud. What to do if you've had money stolen, been a victim of fraud or identity theft or if you've lost your bank cards or details

• How to start a Universal Credit claim

  Find out how to start a Universal Credit claim. Before you start you’ll need to check if you're eligible for Universal Credit