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• If your Housing Benefit is stopped or reduced

  Find out why your Housing Benefit payments have changed and what you can do about

• What is Attendance Allowance

  You can claim Attendance Allowance benefit if you've reached State Pension age and you have a disability or illness that makes it hard for you to look after yourself

• Consumer service complaints procedure

  It’s important that you tell us if you're unhappy with the service you have received. Find out more about the consumer service complaints procedure

• Deciding if you should apply for SMI

  What to think about before you apply for support for mortgage interest (SMI) if you get benefits

• Offering to let someone from Ukraine stay with you

  Check if you or your family members can apply to the ‘Homes for Ukraine’ scheme and what it will mean if you do

• Carer's Allowance

  Carer’s Allowance is a benefit for people who are giving regular and substantial care to disabled people. Check if you're eligible and how to make a claim

• If there’s a problem with your heat network

  Check who to contact and how to complain to your heat network supplier. Check when to complain to the Energy Ombudsman, and where to get more help

• Getting paid when you leave a job

  Check if your final pay when you leave a job is right and what steps to take if it isn't

• If you have to go to a disciplinary meeting

  Find out what a disciplinary meeting is, why your employer has asked you to go to one, how to prepare, what will happen and what the possible outcomes

• Change of circumstances while you're getting Attendance Allowance

  You need to tell the Department for Work and Pensions (DWP) as soon as possible if your condition changes - this can affect your Attendance Allowance