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• Get help if you use oil, LPG, coal or wood to heat your home

  If you use oil, wood, liquefied petroleum gas (LPG), biomass or coal to heat your home, you might be able to get help to pay your bills

• Report fake or counterfeit goods

  You have the legal right to a refund if you’ve bought something that’s fake or counterfeit - how to claim, reporting traders

• Your energy supply

  Get advice if you're having problems with your gas or electricity supply.

• Changing a court order for debt

  Information about changing or cancelling county court judgments (CCJ

• Mortgages and secured loans

  Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services

• Personal loans

  Information about secured and unsecured personal loans, how they work and how to compare different loan products

• Credit brokers explained

  Explains what a credit broker is and when they are properly authorised to act

• Claim back credit

  Information about claiming back credit from your energy supply. Check if your previous energy supplier owes you money and claiming back credit.