Search

• Check if a change affects your Housing Benefit

  Find out what changes of circumstances to tell your local council so you get the right amount of Housing Benefit

• Appealing against a benefit decision

  Appealing to an independent tribunal if you disagree with a mandatory reconsideration decision made by the DWP or HMRC

• If you're working too many hours

  Check how many hours your employer can ask you to work and if you have to do overtime. Check how you can ask to reduce your hours

• Switching from prepayment to paying by credit

  Replace your prepayment meter or switch your smart meter over so you pay for energy after you use it instead of paying in advance

• Getting benefits if you’ve recently moved to the UK

  Check how to show you’re habitually resident, pass the ‘past presence test’ or pass the ‘3-month living in test

• Moving from DLA to PIP

  Find out if you'll have to move from Disability Living Allowance (DLA) to Personal Independence Allowance (PIP) and how to do this.

• Sending your PIP claim form

  Information about where to send your completed ‘How your disability affects you’ form and how long you have.

• WaterSure scheme – help with paying water bills

  Watersure is a scheme to help save money with your water bill, if you get certain benefits and you have three or more children under 19 or someone in your house has a medical condition that means more water gets used

• Asking the council to review their decision to evict you

  Ask the council to review their decision to evict you if you’re an introductory or demoted council tenant. Find out how to make your case to keep your home

• Getting information about your discrimination case

  How to use the questionnaire procedure before taking legal action to get information on how you have been discriminated against by a person or organisation