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• If you have a court hearing by phone or video call

  Check how to prepare if a court or tribunal offers you a remote hearing

• Credit sale

  Information about what credit sale is, how it works and interest-free deals

• Asking for adjustments to help with your disability

  Find out what disability changes your landlord has to make and how to ask for them

• Discrimination because of religion or belief

  Taking action about discrimination on the grounds of religion or belief, explaining when it is unlawful or not unlawful and organisations which can help

• Check if your immigration status lets you get benefits and help with housing

  Check if you’re allowed to claim public funds. Check what counts as public funds, and what else you might be able to claim

• Getting your broken boiler repaired or replaced

  Check whether you need to get your broken boiler repaired or replaced. Check if you can fix the problem yourself or what financial help is available for a new boiler

• Other information

  Read about giving other information which does not fit anywhere else on the ESA form. You can use extra sheets of paper if there’s not enough space in the box

• Letter to complain about a delay to a service

  Letter to complain to a trader about delays in starting or finishing a service