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  • Credit Union loans

    Information about credit unions, how credit union loans work and how to find a local provider

  • Staying in the UK on a visa without your partner

    If you’re in the UK as a dependant on your partner’s visa, you’ll need to check your eligibility to stay in the UK and apply for a new visa if you can. If you’re not eligible to stay in the UK you might have to leave

  • Making a will

    Information about making a will and how to change or end a will. How to protect your will against being challenged

  • Becoming a British citizen

    Check if you can apply for British citizenship - find out what you need to be eligible, and how long you have to live in the UK before applying

  • Creditor takes money from your bank account

    Information on third party debt orders to take money owed to you to pay creditors, how they affect your bank account and what to do if a frozen bank account leads to hardship

  • Appealing an ESA decision

    Find out how to appeal an ESA decision. Before you can appeal a decision made by the DWP, you might need to ask for a mandatory reconsideration

  • Travelling in Europe

    Find out what you need to be aware of when travelling to Europe, including making sure your passport meets the requirements for travel

  • Check if a change affects your Universal Credit

    Check what change of circumstances you need to report and how they’ll affect your Universal Credit. This includes changes to your work, money or family life.