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You've been told your flat is fire safe but disagree
Find out what to do if your landlord won't take steps to address fire safety in your flat
How to report repairs
Reporting housing repairs to the landlord and what to do if the landlord does not carry out the repairs.
If you need more help in the Channel Islands or the Isle of Man
Reporting a consumer problem to Trading Standards in Guernsey, Jersey or the Isle of Man
Ask the council to check if your rented home needs repairs
If you’ve reported repairs to your landlord and they haven’t done anything, find out if the council can help you get the work done
Moving to Universal Credit if you've got a migration notice
You’ll have to move to Universal Credit when you get a letter from the DWP - this is a 'migration notice'. Your existing benefit will stop. Claim Universal Credit to keep getting financial support
Discrimination because of sexual orientation
Taking action about discrimination on the grounds of sexual orientation, explaining when it is unlawful or not unlawful and organisations which can help
Your options if you're in the UK illegally
How to get British citizenship or a legal immigration status if you're living in the UK illegally
How to claim Pension Credit
Check the best way to apply for Pension Credit. Check what extra help you can get if you're eligible