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• If you're working too many hours

  Check how many hours your employer can ask you to work and if you have to do overtime. Check how you can ask to reduce your hours.

• Challenging a Universal Credit decision - mandatory reconsideration

  If you disagree with the decision about your Universal Credit claim, you can ask for ‘mandatory reconsideration’. Find out how to challenge the decision.

• Your child arrangements aren't working

  Getting help and going to court if your child arrangements aren't working

• You can't afford to top up your prepayment meter

  Ways you can make your prepayment meter more affordable, and how to get gas or electricity urgently if you've run out of credit

• Credit rating - impact of debt management plan

  Explains how having a debt management plan may affect your credit rating.

• Challenging what the CMS says you should pay

  Find out how to ask the CMS for a review or a variation, for example if your circumstances have changed or you have special expenses

• Apply for SMI

  How to apply for support for mortgage interest (SMI) if you get benefits.

• If you're sick or disabled

  Information about Universal Credit if you're sick or disabled. Get help and advice about getting UC, filling in the form and going to your assessment.

• If you’re injured because of an accident at work

  What to do if you’re injured because of an accident at work. You can have your accident recorded by reporting it at work and seeing a doctor.

• Get help if you’re behind with your energy bills

  Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier