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  • Creditors still contacting you - debt relief orders

    Explains what to do if you are being chased for a debt covered by your debt relief order and the situations in which creditors are still allowed to contact you while the order is in place

  • Paying rent

    Paying rent Get help with the cost of renting privately Dealing with rent arrears Check if your landlord can increase your rent Challenging a rent increase

  • If you get a ‘section 8’ eviction notice

    Know when your landlord can give you a section 8 notice, check your section 8 notice is valid and find out what to do if it's not valid

  • Student housing - your behaviour in halls

    Explains how students can be sanctioned if they misbehave or have rent arrears when living in university halls of residence. Sanctions can include withholding qualifications, preventing students progressing in their course and eviction.

  • Getting repairs done if you rent from a council or housing association

    Getting repairs done if you rent from a council or housing association How to report repairs Complaining about your landlord's failure to make repairs Using the right to repair scheme Offsetting rent arrears because repairs haven't been done Withholding rent because repairs haven't been done

  • While you're on Universal Credit

    Overview and content list for while you're on Universal Credit. Check how much you can get, reporting self-employed earnings and getting a budgeting advance

  • Stop your eviction from going to court

    Check if the council or housing association is treating you fairly. Check if you can do anything to stop them taking you to court

  • Asking the council to review their decision to evict you

    Ask the council to review their decision to evict you if you’re an introductory or demoted council tenant. Find out how to make your case to keep your home