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• Letter to complain about the poor standard of a service

  Letter to complain to a trader if you're not happy with the quality of their work

• Letter to complain about faulty goods supplied with a service

  Letter to complain to trader about faulty goods they supplied with a service

• Discrimination because of race

  Taking action about race discrimination, explaining when it is unlawful or not unlawful and organisations which can help.

• Q5: managing treatments

  Help to fill in Q5: managing treatments for PIP. Find out what this means and get advice on how to complete the question

• Q6: washing and bathing

  Help to fill in Q6: washing and bathing for PIP. Find out what this means and get advice on how to complete the question

• Letter to complain about a holiday

  Use this letter to complain about a package holiday and ask for compensation

• Letter to warn trader about court action for faulty goods

  Use this letter template to warn a trader that you're thinking of taking court action to sort out a problem with faulty goods

• Housing

  Get advice on renting, council tax, homelessness and problems where you live

• Preparing a schedule of loss for an unfair dismissal claim

  Find out what to put in your schedule of loss and see an example of a schedule of loss for an unfair dismissal claim

• Offer to non-priority creditor - letter

  Letter for when you have some money available to offer your non-priority creditors