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If your neighbour is complaining about you
Check what to do if your neighbour is complaining about noise coming from your home. Check how you can solve the problem.
Complaining about your water company
The complaints process for complaining about your water bill or supply, or the standard of service you have received from your water company in the first instance and what to do if you are not happy with what the water company has said.
Complaining about your private landlord
Find out how to complain about your landlord if they’re not doing what they should and know when you can take court action.
Complaining about your letting agent
Find out how to complain about your letting agent if you’re unhappy with their service and know when you can take court action.
Complaining about the Child Maintenance Service
Find out what you can do if you want to make a complaint about the way the CMS has dealt with you
Complaining about an energy efficiency home improvement
How to complain about problems with energy saving improvements to your home, like your solar panels, heat pump or new boiler.
Complaining about the public sector equality duty
How to use the public sector equality duty to challenge policies or decisions of a public authority which you think discriminate or put you at a disadvantage
Complaining about debt management plan providers
How to make a complaint to your debt management plan provider and taking a complaint to the Financial Ombudsman Service if you are unhappy with the provider's response