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• Complaining about your private landlord

  Find out how to complain about your landlord if they’re not doing what they should and know when you can take court action.

• If your neighbour is complaining about you

  Check what to do if your neighbour is complaining about noise coming from your home. Check how you can solve the problem.

• Complaining about your letting agent

  Find out how to complain about your letting agent if you’re unhappy with their service and know when you can take court action.

• Complaining about your water company

  The complaints process for complaining about your water bill or supply, or the standard of service you have received from your water company in the first instance and what to do if you are not happy with what the water company has said.

• Complaining about the Child Maintenance Service

  Find out what you can do if you want to make a complaint about the way the CMS has dealt with you

• Complaining about an energy efficiency home improvement

  How to complain about problems with energy saving improvements to your home, like your solar panels, heat pump or new boiler.

• Complaining about the condition of your shared house

  Check what you can do if your landlord doesn’t keep your home in a good condition. Check if you live in a ‘house in multiple occupation’ (HMO

• Complaining about the public sector equality duty

  How to use the public sector equality duty to challenge policies or decisions of a public authority which you think discriminate or put you at a disadvantage