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• Payday loans - reasons to complain about your lender

  What you can complain about if your payday lender doesn’t follow the Good Practice Customer Charter rules

• Making a will

  Information about making a will and how to change or end a will. How to protect your will against being challenged

• Changing a court order for debt

  Information about changing or cancelling county court judgments (CCJ

• Getting a visitor visa for family and friends

  Getting a visa for a friend or family member to visit you in the UK for less than 6 months

• Who's breaching your human rights?

  Explains how the Human Rights Act 1988 protects you from a public authority, or private organisation carrying out a public function

• Problems getting insurance

  Why insurers might not offer you insurance and what to do if you are having problems with getting insurance

• Buildings insurance

  What buildings insurance usually covers, how to choose a policy and how to make a claim

• Contact the consumer service

  Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem.

• Stop getting junk mail

  Get help on how to reduce the amount of junk mail you get. There are some actions you can take to stop getting junk mail, follow these steps to reduce

• Getting travel insurance

  What you need to think about before you take out a travel insurance policy