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• Student housing - standards in halls

  Explains the codes of standards that universities must follow, when providing halls of residence for students. Covers repairs and maintenance, fire, electrical and gas safety, security, managing tenancy/licence agreements and how to make a complaint

• Check if your landlord has to do repairs

  Check what type of repairs your landlord is responsible for making in your home. You can also check what things you’ll need to fix yourself

• Making a will

  Information about making a will and how to change or end a will. How to protect your will against being challenged

• Problems getting insurance

  Why insurers might not offer you insurance and what to do if you are having problems with getting insurance

• Payday loans - reasons to complain about your lender

  What you can complain about if your payday lender doesn’t follow the Good Practice Customer Charter rules

• Changing a court order for debt

  Information about changing or cancelling county court judgments (CCJ

• Getting a visitor visa for family and friends

  Getting a visa for a friend or family member to visit you in the UK for less than 6 months

• Who's breaching your human rights?

  Explains how the Human Rights Act 1988 protects you from a public authority, or private organisation carrying out a public function