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  • Buying a home

    Get information on the process of buying a house. Check how to get a mortgage, how to make an offer and what to consider if you’re buying with others

  • Stopping bailiffs if you don't owe the debt

    Check how to stop bailiffs visiting you if you don’t owe a debt, find out how to prove you don’t owe the debt and how to complain if the bailiffs still say you owe the money

  • Reporting changes if you get Council Tax Reduction

    If you’re getting Council Tax Reduction, check what type of changes you need to tell your council about. Check what happens if you don’t.

  • Preparing an employment tribunal case

    Find out how to get evidence, exchange documents, put together a bundle, get witnesses and how to withdraw your claim

  • How to get a debt management plan

    Things to think about before you set up a debt management plan. Read about the steps you should follow to get a debt management plan

  • Young people's rights

    Rights of children and young people including information on proof of age, discrimination, personal records, punishment and religion

  • Pawnbrokers

    Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods

  • Applying for Council Tax Reduction

    Check how to apply to the council for Council Tax Reduction. Check if you can backdate the reduction, and how to challenge a decision.