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• Check what you have to do in the ESA work-related activity group

  Find out what you need to do if you’re in the work-related activity group

• Problems with selling your home - delayed completion and lease options contracts

  Information about 'exchange with delayed completion' and 'lease options' contracts, covering what they are, the risks involved and other options that may be available to people trying to sell their home

• Other information

  Read about giving other information which does not fit anywhere else on the ESA form. You can use extra sheets of paper if there’s not enough space in the box

• How to claim Child Benefit

  Check how to claim Child Benefit and what documents you’ll need. Find out how and when you’ll get paid

• Consumer service complaints procedure

  If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process

• Credit brokers explained

  Explains what a credit broker is and when they are properly authorised to act

• Household contents insurance

  What household contents insurance normally covers, how to choose a policy and how to make a claim

• If your job offer is withdrawn

  Check if you can get money if you’re offered a job and then the offer is withdrawn