Search

• Problems with an insurance claim

  Contacting your insurer about a problem with your claim and when to use the Financial Ombudsman Service to resolve a complaint with your insurer.

• Letter to complain to an energy supplier

  Use this template letter to complain to your energy supplier - fill it in, download it and send it to your supplier

• Dealing with discrimination at work

  Check if you're being discriminated against in the workplace and find out how to take action

• Credit rating - impact of debt relief order

  Explains that a debt relief order must be noted in your credit reference file and how it affects your credit rating, making it hard to get credit in future

• You might have to go to court as a witness

  What to do if you've been told you might have to go to court as a victim or witness including information on who'll contact you about the trial.

• Disability discrimination and debt problems

  Service providers must not discriminate against you if you're disabled. They must make reasonable adjustments to allow you to use their services. Find out more

• Disability discrimination and benefits

  What counts as disability discrimination by benefit providers. Benefit providers must not discriminate against you when making decisions about your benefits.

• Check how to make a formal complaint about discrimination

  Check what to say in your formal complaint to show that discrimination happened. You can also find out what to do if you’re not happy with the response you get