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• Complaining about bailiffs

  Find out how to complain about bailiffs if you’ve been treated badly - and know what you can do if you’ve already complained

• Workplace pensions

  Types of pensions provided by employers including occupational, personal and stakeholder pensions and what happens when you change jobs

• Deciding if citizenship is right for you

  Check what rights you get from British citizenship and if it’s right for you

• Check if a change affects your JSA

  What to do if you have a change of circumstances while getting JSA. How to report changes to your work, income, family, health or immigration status

• If someone's harassed you in housing

  Find out if you can take action about harassment from someone involved in your housing

• Challenging a benefit decision - mandatory reconsideration

  Check what you can do if you disagree with a benefit decision made by the DWP or HMRC

• Check your parental rights at work

  Find out about your rights at work as a new or expecting parent. Check your rights to leave, pay, and time off for appointments

• If you're being evicted as a lodger

  Check how much notice your landlord has to give you to move out and what other rules they must follow

• Check if your immigration status lets you get benefits and help with housing

  Check if you’re allowed to claim public funds. Check what counts as public funds, and what else you might be able to claim

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another