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Dealing with mortgage arrears
What happens if you miss a mortgage payment, including how to agree a repayment plan with your lender so you can pay your mortgage in smaller amounts
Claiming compensation if you were forced to have a prepayment meter
Find out if you can claim compensation if your energy supplier forced you onto a prepayment meter between 1 January 2022 and 31 January 2023
Debt management plan fees too high?
Action you can take if you think the fees charged for your debt management plan are unfair, including a explanation of what counts as unfair
Creditors still contacting you - debt management plans
Explains why creditors may still contact you while a debt management plan is in place and what to do if a creditor is harassing you
Creditors still chasing you after you go bankrupt
After you go bankrupt, your creditors usually shouldn't contact you to ask you to pay your debt. There are some exceptions. Find out more
If your debt is statute barred
Steps you might be able to take if you’ve been contacted about a statute barred debt or action has been taken against you
Check what action you can take about discrimination
Check what options you have if you’ve been discriminated against. Check if you should complain, or if you can go to court.
Ask the council to check if your rented home needs repairs
If you’ve reported repairs to your landlord and they haven’t done anything, find out if the council can help you get the work done