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• If your creditors are still contacting you

  Check what to do if creditors are still contacting you about debts covered by your individual voluntary arrangement (IVA

• If you’re being evicted by the council or housing association

  Your landlord has to follow steps before they can evict you. Find out how you can challenge the eviction and stay in your home

• Offer to non-priority creditor - letter

  Letter for when you have some money available to offer your non-priority creditors

• Offer to non-priority creditor - joint letter

  Joint letter template to offer money to non-priority creditors. Use this letter when you have some money available and need assistance putting it in writing

• Complaining about a funeral

  What you can do if you're not happy with the service you've received from a funeral director

• Find the user guide for your smart meter's in-home display

  Find the user guide for your smart meter's in-home display (IHD). Check by the number of buttons or by manufacturer

• Check post collection and delivery times

  Find out when your post will be delivered by Royal Mail, and collected from your nearest post box

• Adding a debt to your administration order

  Explains how a debt can be added to an administration order, which was accidentally missed off the original application

• If the structure of the building you live in isn’t safe

  Check what to do if you think your building isn’t safe. You can also check who needs to pay for structural repair works if you’re a leaseholder

• Extra benefits and help you can get while on Attendance Allowance

  Guide to extra benefits and help you can get whilst getting Attendance Allowance