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• How to apply for an IVA

  Find out how to apply for an individual voluntary arrangement (IVA). Before you start, make sure an IVA is the right debt solution for you

• Check your parental rights at work

  Find out about your rights at work as a new or expecting parent. Check your rights to leave, pay, and time off for appointments

• Female genital mutilation (FGM)

  Female genital mutilation (FGM) is sometimes called 'female genital cutting' or 'female circumcision'. It's a criminal offence in the UK to carry out FGM

• Consumer service complaints procedure

  If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process

• Appealing against a disciplinary decision

  You have the right to appeal against any disciplinary action your employer takes against you. Check how to appeal a decision and what will happen next.

• Staying in the UK as the parent of a child who lives here

  Check if you can apply for a parent visa, including the rules about your income.

• Mail order catalogues

  Information about buying things from a catalogue and being an agent for a catalogue company

• Check Royal Mail collection and delivery times

  Check when Royal Mail will collect and deliver your post and what you can do if there’s a delay.

• If your agency stops giving you work or treats you unfairly

  Check if you can take action against your agency if your agency stops giving you work or treats you unfairly. Find out more.

• If you need a guarantor to start renting

  Check what it means to have a guarantor for your rent. Check what their responsibilities are and when the guarantee agreement ends