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• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• Problems with buying and selling a home

  Check the main problems you might have when buying or selling a home. Check how to deal with issues with estate agents, surveyors, valuers, buyers and sellers

• What to do after a death

  Information on registering a death, arranging a funeral, dealing with property and organisations which can provide further help and counselling

• Check your rights if you share accommodation

  Check who needs to pay rent and what happens when someone moves out. Check the difference between joint tenancies and sole tenancies

• If you’re struggling to pay your heat network bills

  Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating

• Young people and family

  Rights of children and young people on family matters including adoption, getting married and the rights of parents under 16

• Appealing against a benefit decision

  Appealing to an independent tribunal if you disagree with a mandatory reconsideration decision made by the DWP or HMRC

• Negotiating your debt with bailiffs

  Find out how you can negotiate your debt with bailiffs - including working out your what you can afford and making a payment arrangement

• Who can inherit if there's no will

  Information on who can and cannot inherit if someone dies without making a will. Covers married couples, civil partners, children and other relatives

• Deciding what to do about housing discrimination

  Find out what you can do to solve your problem and get everything ready before you take action