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• Writing a complaint letter about bailiffs

  Check what to include in a letter complaining about bailiffs, and what you can ask creditors to do to solve your complaint

• If you used to get tax credits

  Check what you can do now tax credits have ended - for example, claiming other benefits, challenging a decision and making sure your final payment is correct

• If a problem with National Insurance is affecting your benefits

  What to do if you can’t find your National Insurance number or if you think your National Insurance record is wrong and it’s affecting the benefits you can claim

• Check what you have to do in the ESA work-related activity group

  Find out what you need to do if you’re in the work-related activity group

• Claiming compensation if you were forced to have a prepayment meter

  Find out if you can claim compensation if your energy supplier forced you onto a prepayment meter between 1 January 2022 and 31 January 2023.

• Student housing - your behaviour in halls

  Explains how students can be sanctioned if they misbehave or have rent arrears when living in university halls of residence. Sanctions can include withholding qualifications, preventing students progressing in their course and eviction

• Work you can do while getting ESA

  While you’re getting Employment Support Allowance (ESA) you might be able to do some types of work. Check what work you can do while you’re getting ESA

• Making an employment tribunal claim

  Find out how to start your claim, how to fill in the claim form, what happens if you want to change it after you've sent

• Your energy supplier has gone bust

  What happens if your gas or electricity supplier stops trading, and what you should do next

• Court orders to protect children

  Check the different types of court order social services can apply for if they think your child is at risk