Search

• Travelling in Europe

  Find out what you need to be aware of when travelling to Europe, including making sure your passport meets the requirements for travel

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• Illness insurance

  Types of illness insurance available, some of the benefits they provide and what you need to think about before taking out one of these types of policy

• Illegal ticketing websites

  Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website

• Paying your water bill

  Overview and content list for paying your water bill. Read our advice about paying for water without a meter, changing to a water meter and moving home

• Check if something might be a scam

  What to look for when identifying a scam, and how to protect yourself from being scammed

• Buildings insurance

  What buildings insurance usually covers, how to choose a policy and how to make a claim

• Vehicle insurance

  Overview and content list for car insurance. Get help and advice about vehicle insurance, including getting the insurance and help when claiming

• Travel insurance

  Overview and content list for travel insurance. Get help on getting travel insurance, making a claim, accidents when travelling and problems with your claim

• What to do if you've been scammed

  Find out what steps to take after you've been scammed. This includes how to protect yourself, check if you can get your money back and report the scam