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• Complaining about benefits services

  Complaining about benefits services. You should consider complaining if the people dealing with your benefits claim or issue have handled it badly

• If the Pension Service says you've had a Pension Credit overpayment

  How to check if you’ve actually been overpaid by the Pension Service and how to challenge a Pension Credit overpayment

• Vehicle insurance – making a claim if you’re in an accident

  What to do if your car is in an accident and you want to make a claim on your motor insurance

• Applying to the CMS for child maintenance

  Applying to the CMS for child maintenance. Find out how to get maintenance through the Child Maintenance Service and how you can apply

• Challenging an Attendance Allowance decision - appealing the decision

  How to appeal an Attendance Allowance decision that you think is wrong. Guidance and tips on appealing to a tribunal

• Benefits and concessions for the armed forces, veterans and their families

  Information on financial help available to people currently serving in the armed forces, veterans and dependents, covering benefits, help with school, child care and travel costs and sources of further help

• Challenging a DLA decision - appealing against the decision

  If the DWP didn’t change their decision when you asked for mandatory reconsideration, you can appeal to an independent panel, called a ‘first-tier tribunal

• Check if your employer can make changes to your contract

  Find out what you can do if you don’t agree with changes to working hours, pay rate, job role or other contract terms