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• How lenders decide whether to give you credit

  Information on credit scoring, credit rating, credit reference agencies and how they decide whether or not to give you credit

• Cancelling a loan or credit agreement

  Find out if your credit agreement is covered by the Consumer Credit Act 1974 and your rights if you want to cancel

• Reporting self-employed earnings if you get Universal Credit

  Work out your monthly earnings if you’re self employed. Find out how to report your earnings if you get Universal Credit and how to get help with doing

• If your circumstances change during your IVA

  Find out what to do if your circumstances change during your IVA, like your income goes up

• If your new style ESA is stopped or reduced

  What to do if your ESA is stopped or reduced. If the DWP stop or reduce your ESA, you might be able to challenge them or start a new claim

• Q17 - behaving appropriately

  Help to fill in Q17: behaving appropriately for your ESA application. Find out what this means and how to correctly complete the question.

• Check if you can get Child Benefit

  Check if you’re eligible for Child Benefit, who should make the claim and how much you’ll get. Find out if you'll be affected by the high income tax charge

• Appealing a tax credits decision at a tribunal

  What to expect at a tax credits tribunal hearing and how best to prepare