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• Letter to complain about faulty goods bought from a company

  Letter to complain about faulty goods and ask for a repair, replacement or refund

• Civil rights

  Overview and content list for civil rights. Get help and information about human rights, including the rights of young people.

• Taking action

  evidence about housing discrimination Complaining about housing discrimination Work out how much compensation you could get for discrimination Challenging an eviction with discrimination law Taking legal action for housing discrimination Get help with a housing discrimination problem

• Public sector equality duty

  Overview and content list for public sector equality duty. Get help understanding public sector equality duty, and how you can take action

• Cancelling a phone, TV, internet or mobile contract

  Check your rights if you want to cancel a phone, tv, internet or mobile contract. Find out when you can cancel without having to pay a fee

• If you think you’ve been unfairly treated when applying for a job

  Find out what you can do if you weren't offered a job because of discrimination against you

• Letter to cancel goods or services bought at home or in a public place

  Letter to cancel a sale during your 14 day 'cooling off period' - for doorstep sales and sales at a home, workplace or public place

• When you don’t need vehicle insurance

  There are some situations where you don't need to have motor insurance. Read this page for information on circumstances where motor insurance isn't required.