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• Your options if you're in the UK illegally

  How to get British citizenship or a legal immigration status if you're living in the UK illegally

• Staying in your council home when someone dies

  Check if you can take over a council or housing association tenancy. Check what happens if you can’t take over the tenancy

• If you're thinking of making a claim to an employment tribunal

  Find out if you can make a claim, the deadline for making a claim, what types of claim an employment tribunal can deal with and where you can get help

• Maternity leave - your options when it ends

  Decide whether or not to return to work, and know your rights over working part-time and paying back maternity pay.

• Dealing with Council Tax arrears

  What happens when you miss a council tax payment, and how to negotiate with your council to pay what you owe in smaller amounts

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• Letter to complain about a delay to a service

  Letter to complain to a trader about delays in starting or finishing a service

• Creditor trying to make you bankrupt

  You shouldn't ignore a statutory demand. Find out what to do if you get a statutory demand from someone who is trying to make you bankrupt

• Income protection insurance

  Information on income protection insurance, factors to consider before taking out income protection insurance and how to work out the level of cover you need

• Cancelling a loan or credit agreement

  Find out if your credit agreement is covered by the Consumer Credit Act 1974 and your rights if you want to cancel