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• Check if your agency is paying you the right amount

  Find out what pay you should get and what fees your agency can charge you

• Phone, internet or TV

  Overview and content list for consumer help with phone, internet or TV. Get help and advice about consumer issues relating to phone, Internet or TV issues.

• Getting the best credit deal

  Advice on getting a good best deal when borrowing money, including comparing credit products, costs involved, terms and conditions and checking whether you can afford the repayments

• Complain about mis-sold PPI

  How to get your money back if you were mis-sold PPI. You can usually complain to your PPI company if they broke the rules when you bought

• Get a better energy deal

  Information about getting a better energy deal. Find out about switching supplier, choosing your tariff and comparing suppliers customer service.

• Charging orders

  Information about what you can do if a creditor applies for a charging order against your property

• Check if you have to pay a debt

  How to check liability for a debt, including time limits on debts and how to challenge a debt you think you might not be liable

• Check if you're an agency worker

  You’re an agency worker if you have a contract with an agency but you’re sent to work temporarily for another organisation

• Your insurer refuses your claim when you don’t give relevant information

  What your responsibilities were to give information to your insurer before 6 April 2013, to help with any disputes with insurance taken out, renewed or changed before 6 April 2013

• Who is responsible for repairing drains and sewers

  The difference between drains, lateral drains and sewers and who is responsible for repairing them, and asking a water company to adopt a private or unadopted sewer