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Creditors still contacting you - debt management plans
Explains why creditors may still contact you while a debt management plan is in place and what to do if a creditor is harassing you
Banking
Overview and content list for banking. Read our advice on getting a bank account, complaining about banks, stopping a payment and more
Deciding if you should apply for SMI
What to think about before you apply for support for mortgage interest (SMI) if you get benefits
Check how much redundancy pay you can get
Find out if you can get redundancy pay, and check what contractual or statutory redundancy payments you'll get
Debt has increased since debt management plan
Explains what to do if your overall debt increases even though a debt management plan is in place, including asking for interest to be frozen, increasing payments and considering alternative debt solutions
If you’re struggling to pay your phone, internet or TV bill
Check what help providers can give you if you can’t afford to pay your bill - like offering a payment plan or switching you to a social tariff contract
Use our British Sign Language service to help you apply for Universal Credit
You can use our British Sign Language (BSL) video service if you need help or advice with applying for Universal Credit and the early stages of your claim
Universal Credit
Find out if you're eligible for Universal Credit if you're on a low income, make an application and get advice on any problems you have
If you're owed child maintenance
Find out what you can do if you're not getting the child maintenance payments you're owed
Moving to Universal Credit if you've got a migration notice
You’ll have to move to Universal Credit when you get a letter from the DWP - this is a 'migration notice'. Your existing benefit will stop. Claim Universal Credit to keep getting financial support