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• Check if you’re responsible for paying an energy bill

  Find out if you’re responsible for paying an energy bill. You usually have to pay for any gas or electricity you’ve used even if you haven’t signed a contract

• Renting with other people

  Renting with other people Check your rights if you share accommodation

• Renting privately

  Renting privately If you get a ‘section 21’ eviction notice If you get a ‘section 8’ eviction notice If you're being evicted because you asked for repairs Repossession by your landlord's mortgage lender

• Get help with the cost of renting privately

  Check if you can get help to pay your rent or council tax. Check if you can get Universal Credit for housing costs or a council tax reduction.

• Problems with ESA

  Help and information about problems with ESA. Read advice if you're having problems with your ESA, including if its been stopped or how to appeal the decision.

• Problems with a visa

  Information about problems with a visa. Get help if your application is delayed, if you've overstayed and staying in the UK on a visa without your partner.

• Problems with benefits

  Overview and content list for problems with benefits. Visit our website for help and advice on problems with benefits.

• Problems with delivery

  Template letters for consumers if you have problems with delivery. Use our template letters to write if you're having a problem with a delivery service.