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• Check if you can complain about mis-sold PPI

  Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you.

• Withholding rent because repairs haven't been done

  The procedure that social housing tenants must follow if you decide to use your rent to pay for repairs and the risks of withholding rent when the landlord has not carried out repairs

• Your debt management plan provider has closed

  What you should do next if your debt management company closes down. Debt management providers sometimes go bust or have their licence taken away

• Complaining about an energy efficiency home improvement

  How to complain about problems with energy saving improvements to your home, like your solar panels, heat pump or new boiler

• Eviction for rent arrears

  Details of the various types of possession orders that a judge can grant a landlord in order to evict their tenant

• Pawnbrokers

  Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods

• Choosing a debt management plan provider

  How to find a debt management plan provider, covering whether a debt management company is licenced and belongs to a trade association and checking the contract is correct

• How to claim PIP

  How to claim Personal Independence Payment (PIP) and the basic information you'll need to have to hand when you start your claim