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• Letter to cancel a credit agreement before it starts

  Use this letter to let a creditor know that you want to withdraw from a credit agreement before it is executed

• Check if a change affects your Pension Credit

  Find out what changes of circumstances you have to report to make sure you get the right amount of Pension Credit

• Getting your money back if you paid by card or PayPal

  Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback

• Benefit overpayments

  Causes of benefit overpayments and what to do if you've been told you've been paid too much

• If your Housing Benefit is stopped or reduced

  Find out why your Housing Benefit payments have changed and what you can do about

• If a landlord will not rent to you because of benefits or children

  Find out what to do if a landlord, agent or advert says you can’t view or rent a property because you get benefits or have children

• Making a settlement agreement with your employer

  Find out how to settle a dispute with your employer without going to a tribunal by using a settlement agreement

• Check if you can pay less council tax

  Find out if you can get a discount on your council tax. If you’re on a low income, check if you can apply for Council Tax Reduction