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• Consumer

  Get advice on your consumer rights, including complaints and trading standards

• Check if your immigration status lets you get benefits and help with housing

  Check if you’re allowed to claim public funds. Check what counts as public funds, and what else you might be able to claim

• Make your home more energy efficient

  Save energy at home to reduce your bills. Find ways to improve your home’s energy efficiency so you can save money on electricity and gas.

• How to claim bereavement benefits

  Find out how to claim Bereavement Support Payment. For deaths before April 2017, check if you can get Widowed Parents Allowance

• Negotiating your debt with bailiffs

  Find out how you can negotiate your debt with bailiffs - including working out your what you can afford and making a payment arrangement

• Check if you’re responsible for paying an energy bill

  Find out if you’re responsible for paying an energy bill. You usually have to pay for any gas or electricity you’ve used even if you haven’t signed a contract

• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• If your PIP is stopped or reduced

  Check why your Personal Independence Payment (PIP) has stopped or reduced and what you can do about

• How to claim Housing Benefit

  How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too

• Check how to fill in your claim form

  Detailed information on how to fill in your ‘How your disability affects you’ form, including advice for each question and tick box