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• Problems with your travel insurance claim

  What you need to do if you have problems making a claim on your travel insurance policy.

• Before you claim Pension Credit

  Overview and content list for before you claim pension credit. Get information and check if you can get pension credit and how to claim.

• Help with your Housing Benefit claim

  Help with your housing benefit claim. Check if you can get housing benefits, how much you can get, if a change affects your claim and how to claim.

• Going to a small claims hearing

  Find out what happens at a small claims hearing and how to prepare for it.

• Grants and benefits to help you pay your energy bills

  Grants, benefits and other support, including Warm Home Discount, Winter Fuel Payment and Cold Weather Payment or Winter Heating Payment

• Claiming compensation from Royal Mail

  Check how to claim compensation for lost, damaged or delayed post and parcels. Check how much you should get and how much time you have to make a claim.

• Getting information about your discrimination case

  How to use the questionnaire procedure before taking legal action to get information on how you have been discriminated against by a person or organisation

• Creditor takes money from your bank account

  Information on third party debt orders to take money owed to you to pay creditors, how they affect your bank account and what to do if a frozen bank account leads to hardship