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• Payday loans

  How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans

• Is an administration order right for you?

  Overview and content list for is an administration order right for you

• Debt management plans explained

  Overview and content list for debt management plans explained. Read our advice about what you need to know and the impact on your credit rating.

• Benefits - introduction

  An overview and content list for introduction to benefits. Find out more about benefits and what benefits you could be entitled

• Letter to get a loan fee refunded when the loan hasn't been received

  Use this letter to get a refund of a fee for a loan when the loan has not been given within 6 months

• Types of borrowing

  Overview and content list for types of borrowing. Read our advice on the different types of loans you can get to understand which loan is right for you

• Check if you can complain about mis-sold PPI

  Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you

• Personal loans

  Information about secured and unsecured personal loans, how they work and how to compare different loan products

• Banking

  Overview and content list for banking. Read our advice on getting a bank account, complaining about banks, stopping a payment and more

• Your energy supplier has gone bust

  What happens if your gas or electricity supplier stops trading, and what you should do next