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• Problems with buying and selling a home

  Check the main problems you might have when buying or selling a home. Check how to deal with issues with estate agents, surveyors, valuers, buyers and sellers

• What to do after a death

  Information on registering a death, arranging a funeral, dealing with property and organisations which can provide further help and counselling

• Creditor takes money from your bank account

  Information on third party debt orders to take money owed to you to pay creditors, how they affect your bank account and what to do if a frozen bank account leads to hardship

• Eviction for mortgage arrears

  Check whether you can stop your eviction, and what to do if you can’t

• Negotiating your debt with bailiffs

  Find out how you can negotiate your debt with bailiffs - including working out your what you can afford and making a payment arrangement

• Deciding what to do about housing discrimination

  Find out what you can do to solve your problem and get everything ready before you take action

• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• Young people and family

  Rights of children and young people on family matters including adoption, getting married and the rights of parents under 16