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  • Taking rest breaks at work

    Find out what rest breaks you should get at work and what to do if your employer won't let you take them

  • Dealing with rent arrears

    Check you’re responsible for paying rent arrears, find a way of affordably repaying them and make sure you're getting all the help you're entitled

  • Getting financial advice

    Information on choosing a qualified financial adviser, how much advice will cost, a checklist of things to think about before seeing an adviser and how to make a complaint

  • University accommodation

    University accommodation Student housing - living in halls Student housing - rights and responsibilities in halls Student housing - standards in halls Student housing - your behaviour in halls Student

  • Appealing a parking ticket

    How to appeal a parking charge notice, penalty charge notice or fixed penalty notice in England and Wales

  • Check your rights as a lodger

    Find out what rights you have if you're a lodger. You can also check what support you can get if you need help with housing

  • Banking – security and fraud

    Protecting yourself from fraud. What to do if you've had money stolen, been a victim of fraud or identity theft or if you've lost your bank cards or details

  • Complaining about a funeral

    What you can do if you're not happy with the service you've received from a funeral director