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• Paying for water without a meter

  How you are charged for your water if you don’t have a water meter and what to do if you have a query about your charge

• Q1 - moving around and using steps

  Help to fill in Q1: moving around and using steps for your ESA application. Find out what this means and how to correctly complete the question

• Dealing with grievances at work

  If you have a concern, problem or complaint at work, you might want to take this up with your employer. This is called 'raising a grievance'. Find out more

• Eviction for mortgage arrears

  Check whether you can stop your eviction, and what to do if you can’t

• After your possession hearing

  Check what the outcome of your court hearing means, and whether you can change a possession order

• Prepare for an asylum interview

  Get help preparing for an asylum interview (or ‘substantive interview’) when you apply for refugee status - it’s a chance for you to put your case across to someone from the Home Office

• Dealing with mortgage arrears

  What happens if you miss a mortgage payment, including how to agree a repayment plan with your lender so you can pay your mortgage in smaller amounts

• Q4 - picking up and moving things

  Help to fill in Q4: picking up and moving things for your ESA application. Find out what this means and how to correctly complete the question

• Claiming Attendance Allowance

  Claiming attendance allowance. Find out how to claim, help filling in the form and information about change of circumstances and extra benefits you can get

• Setting up an administration order

  Overview and content list for setting up an administration order. Read our advice about setting up an administration order, including preparing your paperwork