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• How to claim PIP

  How to claim Personal Independence Payment (PIP) and the basic information you'll need to have to hand when you start your claim

• Choosing your energy tariff

  Choosing the right energy tariff for your needs, including special tariffs for different energy meters and systems

• Charging orders

  Information about what you can do if a creditor applies for a charging order against your property

• Complaining about bailiffs

  Find out how to complain about bailiffs if you’ve been treated badly - and know what you can do if you’ve already complained

• Going to court without a solicitor or barrister

  If you’re going to a tribunal or court without a lawyer, find out where to get help to represent yourself and what a McKenzie Friend, the Support Through Court or an interpreter can do

• Q13 - starting and finishing tasks

  Help to fill in Q13: starting and finishing tasks for your ESA application. Find out what this means and how to correctly complete the question

• Complain about mis-sold PPI

  How to get your money back if you were mis-sold PPI. You can usually complain to your PPI company if they broke the rules when you bought it.

• If bailiffs say they'll sell your belongings

  Find out how to get your belongings back if bailiffs say they’ll sell them