Search

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes.

• If your circumstances change during your IVA

  Find out what to do if your circumstances change during your IVA, like your income goes up

• Get compensation if you have a power cut

  How to claim compensation if your gas or electricity supply is interrupted, when you're entitled to compensation, how much you'll get

• If your PIP is stopped or reduced

  Check why your Personal Independence Payment (PIP) has stopped or reduced and what you can do about

• If you used to get income-based JSA

  Check what you can do now old style income-based Jobseeker’s Allowance has ended. For example, challenging a decision or claiming other benefits

• If you think you've bought stolen goods

  If you've bought stolen goods you need to hand them in to the police. You should then be able to get a full refund. Don't return the item to the seller yourself

• Claiming Attendance Allowance if you're terminally ill

  There's a quick application process to apply for Attendance Allowance for people who have been diagnosed with a terminal illness and aren't expected to live more than 6 months

• Maternity leave - your options when it ends

  Decide whether or not to return to work, and know your rights over working part-time and paying back maternity pay.