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• How to appeal against a Universal Credit decision at a tribunal

  How to appeal against a Universal Credit decision at an independent tribunal, including how to fill in the form and what to do if you've missed the deadline

• Paying back an Income Support overpayment

  Find out the different ways you can pay back an Income Support overpayment, including in instalments

• How to claim Pension Credit

  Check the best way to apply for Pension Credit. Check what extra help you can get if you're eligible

• Check if you can get Pension Credit

  Check if you can claim Pension Credit, a weekly benefit made up of 2 parts - Guarantee Credit and Savings Credit

• If there’s a problem with your heat network

  Check who to contact and how to complain to your heat network supplier. Check when to complain to the Energy Ombudsman, and where to get more help

• Challenging a working or child tax credits decision - mandatory reconsideration

  How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration

• Check you've been given the right sanction

  Find out what type of sanction you should get, how long it should be, where to get help with challenging a sanction and how to get more details

• Check if you're eligible for Universal Credit

  Check if you can get Universal Credit, a benefit you can claim if you're on a low income or unemployed. Read our advice to check if you're eligible.

• Complaining about a vet

  What to do if you have a complaint against your vet for negligence or misconduct

• You've been told your flat is fire safe but disagree

  Find out what to do if your landlord won't take steps to address fire safety in your flat