Search

• Grants and benefits to help you pay your energy bills

  Grants, benefits and other support, including Warm Home Discount, Winter Fuel Payment and Cold Weather Payment or Winter Heating Payment

• Buying a home

  Get information on the process of buying a house. Check how to get a mortgage, how to make an offer and what to consider if you’re buying with others

• If you’re struggling to pay your heat network bills

  Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating

• Understanding your tenancy agreement in England

  Check what terms can be in your tenancy agreement. Check documents your landlord needs to give you and what counts as an unfair agreement

• Scams

  Overview and content list for scams. Get help checking if you've been scammed, what to do if you've been scammed and how you can report

• Insurance

  Insurance Insurance claims Problems with insurance policies Types of insurance Cancelling an insurance policy

• Home improvements

  Information about home improvements. Read our advice before you get work done on your home, problems with building work and cancelling planned work

• Sewerage

  Overview and content list for sewerage. Read our advice about paying for sewerage and who is responsible for repairing drains and sewers