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• Complaining about your letting agent

  Find out how to complain about your letting agent if you’re unhappy with their service and know when you can take court action

• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• If you're being harassed or bullied at work

  Find out if you can take action about bullying or harassment from someone at work

• Letter to complain about misdescribed goods bought from a private seller

  Use this template letter to complain about something you bought from a private seller

• Letter to complain about the poor standard of a service

  Letter to complain to a trader if you're not happy with the quality of their work

• Complaining about a funeral

  What you can do if you're not happy with the service you've received from a funeral director

• Charging orders

  Information about what you can do if a creditor applies for a charging order against your property

• Discrimination because of religion or belief

  Taking action about discrimination on the grounds of religion or belief, explaining when it is unlawful or not unlawful and organisations which can help.