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• The costs and charges of credit cards

  Information about interest and other charges, which may be incurred when using your credit card, including charges when buying things abroad, or for missed payments

• Dealing with mortgage arrears

  What happens if you miss a mortgage payment, including how to agree a repayment plan with your lender so you can pay your mortgage in smaller amounts

• Check how much redundancy pay you can get

  Find out if you can get redundancy pay, and check what contractual or statutory redundancy payments you'll get

• Reapply for Universal Credit

  Reapply for Universal Credit if you need to claim it again. If you've claimed before, you might not have to go through the full application again

• Check if you can get your money back after a scam

  Find out when you're likely to get a refund following a scam, and how to claim

• Making a controlled goods agreement

  Check how to make a controlled goods agreement with bailiffs and what to do if you break your agreement

• Dealing with rent arrears

  Check you’re responsible for paying rent arrears, find a way of affordably repaying them and make sure you're getting all the help you're entitled

• Deciding if you should apply for SMI

  What to think about before you apply for support for mortgage interest (SMI) if you get benefits