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• Q14 - coping with changes

  Help to fill in Q14: coping with changes for your ESA application. Find out what this means and how to correctly complete the question

• If your circumstances change during your IVA

  Find out what to do if your circumstances change during your IVA, like your income goes up

• Benefit overpayments

  Causes of benefit overpayments and what to do if you've been told you've been paid too much

• Illegal ticketing websites

  Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website

• Check if you're entitled to paid holidays

  Find out if you’re entitled to paid holiday and how much you should get - including if you’re in a new job or when you leave a job

• Can you get bankruptcy cancelled?

  Find out when you can apply to have a bankruptcy cancelled (annulled) and how to do

• Stopping bailiffs if you don't owe the debt

  Check how to stop bailiffs visiting you if you don’t owe a debt, find out how to prove you don’t owe the debt and how to complain if the bailiffs still say you owe the money

• What to do if your mobile phone is lost or stolen

  Find out what to do if your mobile phone is lost or stolen. You should report it to your network provider, and if it was stolen report it to the police