Search

• Disability discrimination and benefits

  What counts as disability discrimination by benefit providers. Benefit providers must not discriminate against you when making decisions about your benefits

• Check if your energy meter isn't working properly

  How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty

• Who can inherit if there's no will

  Information on who can and cannot inherit if someone dies without making a will. Covers married couples, civil partners, children and other relatives

• If you're facing redundancy

  Get help if you’re at risk of redundancy or have been made redundant. Find out how to get the money you are owed and what to do next

• Dealing with the financial affairs of someone who has died

  Information on the role of the executor or administrator in dealing with the estate of a deceased person

• Check if your dismissal is unfair

  Find out if you can claim unfair dismissal, if you've been dismissed for a fair reason, and if you've been discriminated against

• Check how to switch your internet, phone or TV provider

  How to switch your landline, mobile phone, internet or TV provider to get a cheaper deal

• If you’re struggling to pay your heat network bills

  Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating

• You can't afford to top up your prepayment meter

  Ways you can make your prepayment meter more affordable, and how to get gas or electricity urgently if you've run out of credit

• Get help if you’re behind with your energy bills

  Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier