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• Finish and send the work capability form for Universal Credit

  If you can't work because you're sick or disabled, find out how to fill in the last section of the form and what to do after you send it back

• If you're struggling with your IVA payments

  Check what to do if you're struggling with your individual voluntary arrangement (IVA) payments

• Check what benefits you can get

  Get a quick idea of the benefits you can claim, including disability benefits and links to benefit calculators

• Paying off a credit agreement early

  Find out if your credit agreement is covered by the Consumer Credit Act 1974 and how to pay it off early

• Complaining about your water company

  The complaints process for complaining about your water bill or supply, or the standard of service you have received from your water company in the first instance and what to do if you are not happy with what the water company has said

• Asking for adjustments to help with your disability

  Find out what disability changes your landlord has to make and how to ask for them

• Face-to-face assessment

  This page is about how to fill in the face-to-face assessment section of your form. Find out how to fill in the form and arrange your assessment

• How the scores are worked out

  We compare energy suppliers' customer service by looking at data from a number of reliable sources. Find out more about how the scores are worked out